User Management

Only users with an Admin role can manage other users.

Admin users can:

1. Invite new users to your GlobalPass platform,
2. Manage roles of existing users, and
3. Remove access from existing users. 

To invite new user, navigate to User Management and click ‘Invite New User’ button in the upper right corner:

In a box that pops up, fill in the corporate email address of the user you wish to invite, and select the role you wish to assign to the user:

Note that both Settings Manager and Screenings Manager roles can be assigned to one account at the same time.

After sending the invitation, the invited person will receive an email with a link to sign up, where they will need to create a password. After this, they can proceed to sign into the Portal.

Please note that invitation links are valid for 72 hours. After this time, the invite will have expired. To reset the invitation, simply re-send the invitation by following the same steps as above – the person will receive a new email with a new invitation link.   

To change role of an existing user, first, click on their email address: 

Then, proceed to change the role to your required one in the table that pops up, and click save:

Please note that the user will need to log out of the Portal and log back in for their role to reset.

To remove someone’s access, click on their email to edit the user’s role as described above, click the red ‘Clear Role’ button and Save.